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Now Available: Telehealth MMJ Card Renewal in Arkansas

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Headshot of Chavvah Fagan

Chavvah Fagan

Office Administrator

Chavvah has been working with Ozark MMJ Cards since October 2020; she is currently the Office Administrator. During her free time, she enjoys traveling, cooking, and spending time with family and friends.

Chavvah Fagan was born and raised in Central Florida, eventually moving to Tennessee in 1996 to raise her five children. Chavvah has been working with Ozark MMJ Cards since October 2020; she is currently the Office Administrator. During her free time, she enjoys traveling, cooking, and spending time with family and friends.

Chavvah has been with Ozark MMJ Cards for longer than any other employee. She has changed job functions several times, seamlessly transitioning from one role to the next and always excelling in each position. Early on, when the company was doing direct invoicing, Chavvah handled all of the billing coordinating, sending every invoice, marking every payment, helping patients pay over the phone, and even waiting around until midnight for payments to come through, so patients could keep their scheduled appointments.

As automation replaced the need for a billing coordinator, Chavvah transitioned into handling administrative duties. She receives record requests, then approves or denies these requests on behalf of the business; she sends HIPAA release forms to patient’s doctors to obtain records on behalf of the patient; she keeps a census of the employees, communicates with insurance agents, and makes sure the company has everything it requires to operate smoothly. Chavvah keeps a running list of everything Ozark MMJ Cards needs and knows exactly where to find any information needed.

Chavvah Fagan really is the backbone of Ozark MMJ Cards. Too often, office administrators go overlooked or underrecognized for their work. Maintaining order is such a key part of a company, and that’s exactly what Chavvah diligently does every single day. Chavvah works quietly in the background providing us all with support, without praise or glory. Ozark MMJ Cards truly appreciates Chavvah Fagan and the hours of tedious work that she does so very well.

“We keep trying to force a manager position onto her, but she keeps shooting me down, saying she’s fine just being the backbone of the office. A spine is really the right analogy for Chavvah Fagan. She holds us up when things get tricky.” – Janelle Whitelocke, Chief Operating Officer at Ozark MMJ Cards.